Making a claim
Before you can book a physiotherapy appointment with us through your Vitality Health health insurance policy, you will need a pre-authorisation number. Visit the Vitality Health website below or call the appropriate number to find out whether you need to see a GP. This can depend on your symptoms. If physio is approved, contact us with your authorisation number so we can get you booked in. To make things easier for you we will bill Vitality Health directly.
Contact Information
https://www.vitality.co.uk/support/claiming/
Personal Healthcare: 0345 602 3523.
Open Mon-Fri 8am to 7pm, Sat 9am to 1pm, excluding public holidays.
Business Healthcare: 0345 602 3437.
Open Mon-Fri 8am to 7pm, Sat 9am to 1pm, excluding public holidays.
Corporate Healthcare: 0345 279 8865
Open Mon-Fri 8am to 7pm, Sat 9am to 1pm, excluding public holidays.