Making a claim
Making a Claim

VITALITY HEALTH

Before you can book a physiotherapy appointment with us through your Cigna health insurance policy, you will need a pre-authorisation number. Visit the Cigna website below or call the appropriate number to find out whether you need to see a GP. This can depend on your symptoms. If physio is approved, contact us with your authorisation number so we can get you booked in. To make things easier for you we will bill Cigna directly.

Contact Information

www.cigna.co.uk/member-resources/referral-guide
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